At a Glance

Primary need:
Mental health crisis support and addiction/mental health navigation

Who it may support:
Adults seeking urgent mental health or addiction-related support in the Edmonton area

Location:
Edmonton and area

Format:
Phone, crisis navigation, walk-in or in-person assessment pathways

Cost:
Publicly funded

Referral required:
No referral required for initial contact

Crisis support:
Yes

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What It Offers

Access 24/7 provides a central point of contact for adults seeking urgent addiction and mental health support in the Edmonton area. It can help people connect with crisis support, assessment, addiction services, mental health services, and appropriate next steps.

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Who This Resource May Help

This resource may be relevant for adults who are:

• experiencing a mental health crisis
• unsure where to access addiction or mental health services
• needing help navigating available supports
• seeking urgent but non-emergency mental health support
• looking for connection to further assessment or services

Access 24/7 is especially useful when someone knows they need help but is not sure which service is appropriate.

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How to Access

Phone: Call 780-424-2424 or attend the Edmonton Community Health Hub North
Website: Alberta Health Services.ca
Location: Edmonton Community Health Hub North

Contact Access 24/7 directly to confirm current hours, service pathways, intake process, and whether in-person access is appropriate.

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Practical Notes

Access 24/7 can help with navigation into addiction and mental health services, but the exact pathway may depend on the person’s needs, urgency, location, and current service capacity.

If someone is in immediate physical danger or requires emergency medical assistance, call emergency services.

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When to Use This Resource

This resource may be a good starting point if:

• someone is in emotional distress and needs urgent mental health support
• someone needs help finding addiction or mental health services
• someone is overwhelmed and does not know which service to contact first
• someone may need assessment, crisis support, or referral to further care

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Related Resource Categories

• Crisis & Immediate Support
• Mental Health & Counselling
• Addiction & Substance Use
• Edmonton Resources
• Navigation Services

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Last Reviewed

Information last reviewed: [July 2026]