211 Alberta

Ontological Praxis

Discovering what it means to live.


At a Glance

Primary need:
General support, basic needs, and service navigation

Who it may support:
People in Alberta who are looking for community, social, health, housing, food, financial, government, or crisis-related support

Location:
Alberta-wide

Format:
Phone, text, online chat, and searchable online directory

Cost:
Free

Referral required:
No referral required

Crisis support:
Crisis navigation and referral support; not a replacement for emergency services


What It Offers

211 Alberta helps people find community, social, health, housing, food, government, and crisis-related supports. It is a useful starting point when someone knows they need help but is not sure which organization, program, or service to contact.

211 can connect people with information about services such as basic needs, mental health supports, financial assistance, housing, family violence supports, disability services, newcomer supports, aging-related services, and other community resources.


Who This Resource May Help

This resource may be relevant for people who are:

  • unsure where to start when looking for support
  • trying to find food, housing, financial, or community resources
  • looking for local programs or services in Alberta
  • helping someone else locate appropriate support
  • needing navigation during a stressful or uncertain situation
  • looking for non-emergency crisis-related direction

211 Alberta may be especially helpful when a person’s needs cross multiple areas, such as mental health, housing, income, family safety, caregiving, or basic needs.


How to Access

Phone:
Call 2-1-1

Text:
Text INFO to 211

Online chat:
Available through the 211 Alberta website

Online directory:
Search the 211 Alberta directory online to look for services by need, location, or topic.

If someone requires immediate emergency assistance, call 911.


Practical Notes

211 Alberta is a navigation and referral service. It can help identify possible supports, but it does not replace emergency care, counselling, legal advice, medical assessment, or direct service from the organizations it lists.

Available services, eligibility, hours, wait times, and referral requirements may change. Contact the listed organization directly to confirm current details before relying on a service.

211 Alberta is a strong first step when the correct service is unclear.


When to Use This Resource

This resource may be a good starting point if:

  • you do not know what kind of help you need
  • you are trying to find basic needs support
  • you are looking for community resources in Alberta
  • you need help navigating multiple service systems
  • you are supporting someone else and need referral options
  • you need non-emergency crisis-related direction

For immediate danger or emergencies, call 911. For suicide crisis support in Canada, call or text 988.


Related Resource Categories

  • Directories & Navigation
  • Basic Needs
  • Community Support
  • Crisis & Immediate Support
  • Housing & Shelter
  • Food & Basic Needs
  • Income, Employment & Legal Support
  • Mental Health & Counselling
  • Family Violence & Sexual Violence
  • Aging & Caregiving
  • Disability & Accessibility
  • Newcomer & Immigrant Support

Last Reviewed

Information last reviewed: July 2026


Official Source

211 Alberta official website


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